Guest Blogger: Orange’s Jeff Curtis on rallying Main Street around customer service training

We’re turning over the space today to Jeff Curtis, director of the Orange Downtown Alliance for some tips on rallying downtown merchants for an effective training.  One of the recurring issues addressed in our Business Development Committee meetings has been customer service, or more specifically, the lack of it.  It’s an important issue for any community, and especially … More Guest Blogger: Orange’s Jeff Curtis on rallying Main Street around customer service training