Today we’re going to take a closer look at the crosshatched area in the Permuto Discoveries graphic. That shaded e-commerce portion of spending includes catalog, telephone, and online sales.  Sure, the biggest piece of these sales is likely handled by Amazon’s high-tech automated warehouse distribution system or by a cheery voice at Chesapeake, Virginia’s QVC call center.  But there is also a … More Even stores on Main Street do it: Making e-commerce work downtown