Guest Blogger: Orange’s Jeff Curtis on rallying Main Street around customer service training

We’re turning over the space today to Jeff Curtis, director of the Orange Downtown Alliance for some tips on rallying downtown merchants for an effective training.  One of the recurring issues addressed in our Business Development Committee meetings has been customer service, or more specifically, the lack of it.  It’s an important issue for any community, and especially … More Guest Blogger: Orange’s Jeff Curtis on rallying Main Street around customer service training

Growing a success narrative

Is Abingdon on the brink of a new renaissance? That was the title question of a front page Bristol Herald Courier story this week connecting new businesses in the Washington County town to a strategic investment in Southwest Virginia’s cultural heritage. This little town might be the next Asheville, at least according to the buzz downtown,” opens staff … More Growing a success narrative