Experiences that Bring Customers Back!

We’ve heard from several communities across the commonwealth that improving downtown hospitality is a high priority in making their downtowns a destination! With help from the Virginia Tourism Corporation, DHCD has put together a series of 20 workshops across the state called Delivering Memorable Experiences Downtown, which aims to strengthen business hospitality to provide an experience that creates return customers and positive and proactive word-of-mouth.

Delivering the workshop is Virginia Tech associate professor and author, Dr. Vincent Magnini, who was recently ranked one of the top 12 most prolific hospitality researchers worldwide. Dr. Magnini has published six books and more than 150 articles and reports. His projects typically include destination marketing plans, economic impact analyses, feasibility studies and visitor satisfaction tracking. Before his career in academia, Dr. Magnini worked on management teams at Marriott, Hyatt and Hilton Garden branded hotels in the Mid-Atlantic and Midwestern regions of the U.S.

This training is designed specifically for business owners – restaurant, retail, service – there is something for everyone. Learn how to generate good buzz for your businesses!

Sign up for a workshop near you! Contact Jessica Hupp at Jessica.hupp@dhcd.virginia.gov or 804-371-7121 to register. Do not wait to reserve your seat for these one-time events!

August 6: Hopewell
August 14: Petersburg
August 15: Farmville
August 20: Waynesboro
August 21: Staunton
August 22: Winchester
August 23: Culpeper
August 29: Strasburg
September 11: Altavista
September 12: Pulaski
September 13: Lynchburg
September 14: Vinton
September 18: Cape Charles
September 19: Franklin
September 24: Gloucester

Creating Safer Streets with Demonstration Projects

How do pedestrians experience your Main Street?

Main Street’s were made for walking, but some of our Virginia downtowns are still not pedestrian friendly.  The National Complete Streets Coalition’s mission to increase safe, comfortable and convenient access to community destinations and public places – whether walking, driving, bicycling or taking public transportation.  To test out creative approaches to safer street design, NCSC recently launched the Safe Streets Academy.

They worked with three cities around the country to build skills in safer street design, creative placemaking and community engagement, then helped the cities put these skills to work.  Through three demonstration projects, localities in Florida, Kentucky and Indiana transformed their streets, intersections and neighborhoods into slower, safer places for people.

In an inspired approach to planning, each locality collaborated with residents by leading peer-to-peer engagement efforts on the front end, versus coming up with solutions, then bringing them to the public.  The residents took the lead pinpointing problems at targeted intersections and guided solutions to address them.  Because of this, the localities were able to implement much more effective, relevant projects that earned stronger support from the public.

You can learn from the stories of these demonstration projects to test out low-cost ways to create safer streets.  Find out more here >>

To see these pedestrian safety initiatives in action in a Virginia community, look over Staunton’s recently approved Bicycle and Pedestrian Plan.

Also, click here to check out the new Main Street Approach Design Handbook, intended to help community leaders implement a people-centered design process.  

Webinar Series – Downtown Buildings: Tools for Revitalization

Virginia Main Street (VMS) is hosting a series of three webinars throughout June covering topics related to downtown buildings and tools for revitalization.  All webinars are FREE, however, registration for each one is required.


Virginia Rehabilitation Code
June 6, 2018, Noon-1 p.m.

Speaker: Jeff Brown, MCP, Director of State Building Codes, DHCD

The Rehabilitation Code can sometimes be daunting for downtown building owners to navigate when determining how to make property improvements.  How do you modernize an older building without breaking the bank to meet current requirements? This webinar will help you understand what code sections to reference and available tools to make discussing your planned improvement with your local official easier.


Virginia Main Street Financial Feasibility Studies
June 13, 2018, Noon-1 p.m.

Speaker: Kathleen O. Frazier, AIA, Principal, Frazier Associates

Do you have a large-scale downtown building that sits vacant or underutilized and you do not know what can be done with it? A financial feasibility study is one way to crack open new possibilities for the building and community.  This webinar will walk through the what, when, who and how of the feasibility study process.  With a completed study, your community and property owners will know what to expect and have the answers to attract potential developers, tenants or new owners.


Virginia Maintenance Code
June 27, 2018, Noon-1 p.m.

Speaker: Jeff Brown, MCP, Director of State Building Codes, DHCD

The Maintenance Code provides localities with the means to deal with, not only unsafe structures unfit for habitation, but also the means to reduce blight and maintain property values.  In this webinar, you will learn what the Maintenance Code is and is not, as well as how your locality can enforce it to insure a fair and measured approach is taken.  Topics will cover examples of blight related ordinances, roles of the local and state boards and technical support services available through DHCD.


FIND OUT MORE AND REGISTER FOR EACH WEBINAR HERE >>>

 

Increase Your Small Business Success During National Small Business Week

Lexington is celebrating the start up of four new downtown businesses!

Launch Lex Pitch Event

On the evening of April 11, more than 100 fans witnessed a group of aspiring entrepreneurs pitch their best ideas for new downtown businesses in a one-night version of “Shark Tank,” with $60,000 in grants awarded.  Main Street Lexington hosted Launch Lex, which provided an eight-week business training program and culminated with the competition. The room sizzled, and the community is still reeling from the excitement.  Congratulations, entrepreneurs!

On Main Street, small business support like this is essential for a vibrant downtown.  If you don’t currently have anything to offer, the U.S. Small Business Administration has you covered.

The U.S. Small Business Administration and SCORE Association will host a free, three-day virtual conference during National Small Business Week. The conference will take place Tuesday-Thursday, May 1-3 from 12:30-6:30 p.m. ET each day.

The virtual conference offers all the best parts of an in-person conference, but without the hassle of traveling. Watch 12 educational webinars, get free business advice from mentors, pick up free information and resources from sponsors and network with fellow business owners.

The webinars include:

  • Hug Your Haters: How to Embrace Complaints and Keep Your Customers
  • Simple Steps to Choosing the Right Financing
  • Pop andPlay: How Opening a Pop-Up Shop can Help Launch Your Retail Brand
  • How to Get New and Repeat Business On Autopilot with Email Marketing
  • The U.S. Economic Outlook and its Impact on Small Businesses
  • Grow Your Business in 2018

Learn more and share with your community>>>

Virginia Main Street 2018 Merit Awards – Nominations are Open!

Downtown Intersections is just a few months away! Virginia Main Street staff have been working hard to craft an agenda, secure speakers, develop walking tours and create workshops that will educate, inspire and empower our communities.

Now, we need your help to recognize achievement, innovation and success in our Main Street communities. Nominations are now being accepted for the Virginia Main Street 2018 Merit Awards!

Download the form today, and nominate your best volunteer, your favorite new public space or your most successful retail promotion from July 1, 2017, to June 30, 2018. Winners will be recognized at a special awards luncheon at Downtown Intersections on Wednesday, July 18 at Harrisonburg’s new Hotel Madison. You won’t want to miss it!

Complete a nomination and get recognized for your extraordinary achievements>>>

Want a Stronger, Vibrant Nonprofit Board of Directors?

How does your board keep itself strong and dynamic?  How does it deal with difficult challenges? 

A team is only as strong as its members, yet boards often lose sight of the needs of individual board volunteers.  Building a team is also a critical activity.  However, in a quest to plan, fund raise, organize and meet the expectations of the community, the management of human resources within a voluntary Main Street organization is often overlooked.

The Maine Association of Nonprofits has perfectly summed up the critical importance of regular self-assessments for boards:

A strong, vibrant board of directors is a clear indicator of a healthy organization.  Yet even the best organizations need a periodic check-up to ensure that they cannot just survive but will really thrive in today’s environment.  To check your board’s vital signs, or to put in place practices and strategies for a healthy and energized board, the best place to start is with a board self-assessment.

Self-assessments may feel threatening to some board members, and getting buy-in to devote time to the process take some time. In the end, an assessment brings to light the areas for improvement and makes it easier to celebrate mission achievements.
How can your board most effectively use the strengths of each person on your team? Find out here from the National Council of Nonprofits.

Historic Manassas Inc. Ribbon Cutting

VMS Regional Rev Ups Coming Soon!

Join your nearby Virginia Main Street partners for the next Regional Rev Ups, coming April 17 to Warrenton, April 18 to Marion, and April 19 to South Boston. Our topic for this Rev Up will be Opportunity Analysis: Economic Vitality.

Data is typically the driver in most opportunity analysis.  However, we often underestimate the importance of examining the current state of downtown through the lens of existing business niches, non-traditional traffic generators and underutilized spaces.

With an eye toward being a keen observer, this workshop will walk participants through an opportunity analysis process by focusing on market data understanding and a walk-through of the host Rev Up commercial district.  Particular focus will be those opportunities that align with your transformation strategies and goals and target specific economic vitality-driven projects.

Join us for this half-day workshop that will be educational, inspiring and entertaining! Matt Wagner from the National Main Street Center will lead the discussion and tour. Matt serves as Vice President of Revitalization Programs at the NMSC. In this role, he is responsible for driving the Center’s field service initiatives, including the development and delivery of technical services for downtown and commercial corridor programs across the U.S.

Registration is free. Lunch will cost $15 and is only payable by cash on site at the event. Registration for each Rev Up session closes one week prior to the event, so click here to register now to reserve your spot!

NOTE: There will be a walking tour as part of this workshop, so please wear comfortable shoes.

Thank you to our Regional Rev Up partner!